Privacy Policy

1. TERMS

For the purposes of this Agreement, the following terms are used in the following meanings:
1.1. Acceptance – full and unconditional acceptance of the Offer by performing the actions specified in this Agreement.
1.2. Offer – this document, posted on the Internet at the address: https://twitch-viewer-bot.com/
1.3. Service – a website – an automated information system owned by the Provider, located at: https://twitch-viewer-bot.com/
1.4. Provider – the Right Holder – the service, represented by the owner of the website.
1.5. User – a natural person who independently uses (has used) the functions and services provided by the service https://twitch-viewer-bot.com/.
1.6. User Account – a set of information about the User, recorded in digital format and necessary for identifying the User and providing access to their personal data, settings, and content.
1.7. Content – all objects available on the Site, including design elements, text, graphic images, illustrations, videos, software, databases, music, sounds, and other objects.
1.8. Order – the User's request for the execution of a function of the service, as defined in the text of this Agreement.

2. SUBJECT OF THE AGREEMENT

2.1. The Agreement defines the procedure and terms for using the service at the address: https://twitch-viewer-bot.com/. The subject of the agreement includes all the functions and services of the Site, as well as any developments or additions of new ones, explicitly available.
2.2. The Provider guarantees that it is the Right Holder of exclusive rights to the Site specified in paragraph 2.1. of the Agreement. All exclusive rights to the Site belong to the Right Holder.
2.3. Under this Agreement, the Provider, upon the User's Order, undertakes to provide the User with services to grant access to the Site for placing the User's orders, as well as for obtaining additional services related to this information, and the User undertakes to pay for these services in the amount, on the terms, and in the manner established by the Agreement. Payment for orders is made from the User’s account. Withdrawals of funds for reasons not provided for in this Agreement are prohibited.
2.4. The list and cost of the Provider’s Services are published on the Site.

3. SETTLEMENTS BETWEEN THE PARTIES

3.1. Payment for the Provider’s Services is made by non-cash transfer of funds to the Provider's settlement account. The User receives a notification about the amount transferred to the electronic account of the Provider at the email address specified when placing the order.
3.2. The payment date is recognized as the date when the funds are credited to the Provider’s electronic account.
3.3. The use of funds is possible exclusively for the payment of services and functions of the service. Withdrawal to an electronic wallet or any other payment, transfer to another user is not possible.
3.4. Payment is made through online aggregators and electronic wallets. These funds are voluntary donations and are used exclusively for the development of the project.

4. FACT OF SERVICE PROVISION

4.1. The fact of service provision under this Agreement is considered to be the achievement of the ordered number of subscribers, views, likes, friends, reposts, votes on the group’s, video’s, channel’s, photo’s, post’s, voting counter. All results are recorded exclusively on the counters in social networks.
4.2. During the execution of the order, the use of any third-party services and methods for attracting people is prohibited, as most services for counting the number of executions rely on the internal statistics of the group/video/page/channel/post/voting.

5. RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. The Provider undertakes:
5.1.1. To provide information on the use of the Site via email, forum, or blog. The relevant support contacts are posted at https://twitch-viewer-bot.com/
5.1.2. To ensure confidentiality and protect information about the User, such as content.
5.1.3. To consult the User on all matters related to the use of the site.
5.2. The User undertakes:
5.2.1. To use the Site only within the rights and in the ways provided for in the Agreement.
5.2.2. The User hereby consents to the storage, processing, and transmission, including transmission to third parties, of their order data. The User agrees to provide truthful, complete, and up-to-date data during registration and to ensure its update. If the User provides incorrect information, or if the Provider has grounds to believe that the provided information is incomplete or unreliable, or does not allow identification of the User, the Provider has the right, at its discretion, to block or delete the User’s account and deny the User access to the Site or its individual functions. The Provider has the right at any time to request confirmation of the data provided during registration, including by providing supporting documents. Failure to provide such confirmation may be regarded as providing false information.
5.2.3. To keep their Account access information confidential and not disclose it to third parties.
5.2.4. To ensure the confidentiality of the information received during cooperation with the Provider.
5.2.5. Not to use the Site as an object of intellectual property in any way not permitted by the Agreement, in particular, it is prohibited to: reproduce the Site by creating copies on any material medium, modify or make changes to the Site and its parts; use the Site to create derivative software products; distribute the Site in any way; remove or alter copyright protection notices; attempt to bypass technical restrictions (technical copyright protection measures) and use the Site in any other way not explicitly provided for in the Agreement; decompile, disassemble or otherwise attempt to extract the source code of software that is part of the Site; use automated scripts (programs, bots, crawlers) without special permission for collecting information on the Site and/or interacting with the Site and its functionality; remove or alter any trademarks, logos, copyright protection notices, and other similar notifications on the Site; distribute, sell, sublicense, or use the software that is part of the Site, or transfer rights to such software in any other way; not to use the software and not to carry out actions aimed at violating the normal functioning of the Site.
5.2.6. To immediately inform the Provider about any facts of illegal use of the Site by third parties.
5.2.7. To respect the property and personal non-property rights of third parties, including copyright and other rights, the rights to use images of people, and to post or distribute content on the Site only in compliance with all legal provisions.
5.2.8. Not to upload, store, publish, distribute, or otherwise provide access to or use any information that: contains threats, discredits, insults, tarnishes the honor and dignity or business reputation, or violates the privacy of other Users or third parties; violates the rights of minors; is vulgar or obscene; contains pornographic images and texts or sexual scenes involving minors; contains scenes of inhumane treatment of animals; contains descriptions of methods and ways of suicide, any incitement to commit it; promotes and/or contributes to the incitement of racial, religious, ethnic hatred and hostility, promotes fascism or the ideology of racial superiority; contains extremist materials; promotes criminal activity or contains advice, instructions, or guides on committing criminal actions; contains information of limited access, including but not limited to, state or commercial secrets, private life information of third parties; contains advertising or describes the attractiveness of drug use, including "digital drugs" (sound files affecting the brain through binaural rhythms), information about the distribution of drugs, recipes for making them and tips for their consumption; potentially leads to illegal actions by misleading Users or abusing their trust; violates the rights or other interests of citizens and legal entities or requirements of Russian legislation.
5.2.9. Not to send bulk messages to other users of the Site without their consent.
5.3. The Provider has the right:
5.3.1. In case of non-payment by the User for Services, to suspend the provision of Services to the User and restrict the User’s access to the Site.
5.3.2. To delete the User’s Account in case of violation of the terms of the Agreement or any illegal actions.
5.3.3. To terminate access to the Site at any time, and also partially restrict or stop the operation of certain functions or services, including for technical work on the Site.
5.3.4. To remove user content upon request of authorized bodies or interested parties if the content violates legislation and the rights of third parties.
5.4. The User has the right:
5.4.1. To use the Site within the limits and in the ways provided for in the Agreement.

6. LIABILITY OF THE PARTIES

6.1. The Provider does not accept responsibility for the compliance of the Site with the purposes of use.
6.2. The Provider is not responsible for technical interruptions in the operation of the Site. However, the Provider undertakes to take all reasonable measures to prevent such interruptions.
6.3. The Provider does not guarantee that the Site will meet the User's requirements, nor does it guarantee the compatibility of the Site with the software and hardware of other manufacturers; does not guarantee that the Site is error-free, does not guarantee uninterrupted operation of the Site, does not guarantee the safety of User data; is not responsible for the results obtained through the use of the Site, and is not liable for direct or indirect losses of any kind incurred due to the use or non-use of the Site.
6.4. The Provider does not have the technical and factual ability to verify all the information posted by the User on the Site for its compliance with the requirements of Russian legislation and the provisions of the Agreement, as such verification would make the operation of the Site impossible. The Provider has the right to take actions to verify such content at its discretion. The Provider cannot guarantee that such content complies with the requirements of Russian legislation and does not violate the rights and legal interests of third parties.
6.5. The User of the service does not have the right to force, through threats, blackmail, or extortion, to demand a transfer or refund of funds spent on the functions of the service.
6.6. The parties are exempt from liability for failure to perform the conditions of this Agreement if such failure is caused by force majeure (circumstances beyond their control). The parties agree that such actions include, in particular, actions by government authorities, local governments, fire, flood, earthquake, other natural disasters, power outages, and/or computer network failures, strikes, civil unrest, riots, and unplanned changes in social network algorithms. In the event of force majeure, the established deadlines for fulfilling obligations under the Agreement are postponed for the period during which such circumstances are in effect.
6.7. In case of non-performance or improper performance of obligations, the Parties are liable as provided by the current legislation of the Russian Federation.
6.8. The site administration is not responsible for any restrictions, sanctions, or other measures imposed on the User's channel by streaming platforms (Twitch, Trovo, Kick, etc.). In the event of such restrictions, regardless of the reasons or their connection to the use of the services of the site, funds are not refunded. The User is fully responsible for any consequences related to actions on third-party platforms.

7. DISPUTE RESOLUTION

7.1. The parties have established a pre-trial order for resolving disagreements and disputes. The response time to a submitted written claim is 30 (thirty) working days from the receipt of the claim.
7.2. Only technical support or the service operator has the right to make an exclusive decision on the dispute. The Provider or its representative, the technical support operator, may refuse to resolve the User's issue or complaint if there are violations on the User's part.

8. OTHER CONDITIONS

8.1. To fulfill its obligations under this Agreement, the Provider has the right to engage third parties.
8.3. The use of the User's personal data and other information, including that provided when placing an order on the Site, under this Agreement is carried out exclusively to fulfill the Provider's obligations.
8.4. The User hereby consents to receiving various service and informational messages from the Provider by mail, telephone (including mobile), email, and other forms and channels of sending/receiving information.
8.5. The service is not responsible for the loss or theft of the User's login and password from the social network account.
8.6. The service does not provide guarantees against any protective actions by social networks against mass promotion, and no funds will be refunded, except for services with a guarantee. Services with a guarantee, except for those specified in paragraph:
a) all YouTube services except subscribers,
b) like, repost, survey promotion on VKontakte,
c) group subscriber promotion on VKontakte under the PREMIUM tariff,
d) like promotion on posts and photos on Facebook,
e) all services on Twitter,
f) all services on Instagram.
8.7. The service does not guarantee services applied to the following topics:
a) watches
b) sports predictions, betting, fixed matches
c) sports nutrition, teas, and coffee
d) erotica
e) nail extension, hair extension, permanent makeup, makeup
f) photographers and photography-related groups
g) groups related to wedding organization and hosting
h) network marketing, including Oriflame, Amway, etc.
i) various
j) pyramids, hype projects, partner programs
k) divination and horoscopes
l) promotion, advertising, group design, SEO, computer assistance.
8.8. If, during the execution of a guaranteed service or after its completion, there are deletions of views/subscribers/followers, the service is obliged to restore them within 40 days from the User's appeal to technical support. A refund for the guarantee is not provided.
8.9. The service removes all warranty obligations if the User used third-party services, websites, other providers before or after contacting the Provider for promotion, as well as if they used different promotion rates for one group/page.

9. EFFECT OF THE USER AGREEMENT

9.1. This Agreement comes into force from the moment it is posted on the Site.
9.2. This Agreement is posted indefinitely and loses its force upon its cancellation by the Provider.
9.3. By taking actions to accept the offer, the User confirms their full and unconditional consent to all the terms of this Agreement and undertakes to comply with them. The Agreement can only be accepted as a whole, without any reservations (Clause 1 of Article 428 of the Civil Code of the Russian Federation).
9.4. In case of amendments to the Agreement, such changes will come into effect from the moment the new version of the Agreement is published on the Site unless another effective date is specified when published. The Provider has the right at any time to make changes unilaterally by posting amendments or a new version of the Agreement at https://twitch-viewer-bot.com/
9.5. The User undertakes to independently monitor changes in the provisions of this Agreement and bear responsibility for the consequences of failing to comply with this obligation.
9.6. In case the User disagrees with the changes, the User must cease using the Site and refuse the services of the Provider. Otherwise, the continued use of the Site by the User means that they agree with the terms of the Agreement in the new version.